Cancellation Policy
Last Updated: December 2024
Our Commitment to Fair Service
At FRP Tools, we understand that circumstances change, and you might need to cancel your subscription or service. We’ve made our cancellation process straightforward and hassle-free because we believe in treating our customers fairly.
How to Cancel Your Subscription
Immediate Cancellation
You can cancel your subscription anytime by:
- Logging into your account dashboard
- Clicking on “My Subscriptions”
- Selecting “Cancel Subscription”
- Following the confirmation steps
Or simply email us at Admin@frp-tools.com with your account details, and we’ll handle it within 24 hours.
Refund Policy
Money Back Guarantee
We no offer a full refund within of purchase if:
- The tool doesn’t work as advertised
- You experience technical issues we can’t resolve
- You haven’t downloaded more than 3 files
What Happens After Cancellation?
- Immediate Effect: No future charges will occur
- Access Period: You keep access until your current billing cycle ends
- Downloaded Files: Any files you’ve already downloaded remain yours
- Account Data: Your account stays active for 90 days in case you want to return
Special Circumstances
We understand life happens. If you’re facing financial hardship, technical problems, or other special circumstances, reach out to us at Admin@frp-tools.com. We’re real people who care about our community, and we’ll work with you to find a solution.
Questions?
Don’t hesitate to contact our support team:
- Email: Admin@frp-tools.com
- Response Time: Usually within 12-24 hours
- Support Hours: Monday-Saturday, 9 AM – 8 PM EST
Remember, we’re here to help you with your mobile repair needs, not lock you into something you don’t want. Cancel anytime, no hard feelings!