Privacy Policy
Last Updated: December 2024
Your Privacy Matters to Us
At FRP Tools, we believe in being transparent about how we collect and use your information. This policy explains everything in plain English – no legal jargon or hidden surprises.
1. Information We Collect
What You Give Us Directly
When you create an account or make a purchase:
- Basic Info: Name, email address, username
- Payment Info: Processed securely through Stripe/PayPal Binance Bangladesh Payment Pakistan (we never see your full card number)
- Contact Info: Only if you reach out for support
What We Collect Automatically
When you visit our site:
- Usage Data: Which tools you download, pages you visit
- Device Info: Browser type, operating system, IP address
- Cookies: Small files to remember your preferences and login
What We DON’T Collect
- Phone numbers (unless you provide for support)
- Social media passwords
- Personal files from your devices
- Unnecessary personal information
2. How We Use Your Information
To Provide Our Services
- Process your downloads and subscriptions
- Send you the tools you request
- Keep your account secure
- Provide customer support
To Improve FRP Tools
- Understand which tools are most helpful
- Fix bugs and improve performance
- Develop new features you’ll love
To Communicate With You
- Send order confirmations
- Notify about important updates
- Share occasional tips (you can opt-out anytime)
- Respond to your questions
3. Who We Share With
We NEVER Sell Your Data
Period. Your information isn’t for sale. We make money from our tools, not your data.
Limited Sharing
We only share your info with:
- Payment Processors: Stripe/PayPal Binance Bangladesh Payment Pakistan to handle transactions
- Email Service: To send you important notifications
- Analytics: Google Analytics (anonymized) to improve our site
- Legal Requirements: Only if required by law
4. Your Data Security
How We Protect You
- SSL encryption on all pages
- Secure password hashing
- Regular security audits
- Limited access to user data (only key team members)
- Secure backups in encrypted storage
What You Can Do
- Use a strong, unique password
- Don’t share your account credentials
- Log out on shared computers
- Contact us immediately if you notice suspicious activity
5. Your Rights & Choices
You Can Always:
- Access Your Data: Download a copy of your information
- Update Information: Change your details in account settings
- Delete Your Account: Email us, and we’ll remove your data
- Opt-Out: Unsubscribe from emails with one click
- Disable Cookies: Through your browser settings
Data Retention
- Active accounts: We keep your data while you’re a member
- Cancelled accounts: Basic records for 90 days, then deleted
- Legal requirements: Some data kept longer if legally required
6. Cookies & Tracking
| Cookie Type | Purpose | Can Disable? |
|---|---|---|
| Essential Cookies | Login sessions, shopping cart, security | No (site won’t work) |
| Analytics Cookies | Page views, download stats, performance | Yes |
| Preference Cookies | Language, display settings | Yes |
7. International Users
We’re based in the United States but welcome users worldwide. By using FRP Tools, you consent to your data being transferred to and processed in the U.S.
GDPR Compliance (European Users)
We respect GDPR requirements:
- Clear consent for data collection
- Right to access your data
- Right to deletion
- Data portability
- Privacy by design
8. Children’s Privacy
FRP Tools is for users 18 and older. We don’t knowingly collect information from children under 13. If we discover we have, we’ll delete it immediately.
9. Third-Party Links
Our site may link to other websites. We’re not responsible for their privacy practices. Always check their policies before providing information.
10. Changes to This Policy
We’ll update this policy as needed. Major changes will trigger:
- Email notification to all users
- Prominent website notice
- 30-day notice before changes take effect
11. Contact Us
Questions about your privacy? We’re here to help:
Email: Admin@frp-tools.com
Subject Line: “Privacy Question”
Response Time: Within 48 hours
Data Protection Officer
For privacy-specific concerns:
Admin@frp-tools.com
Your Trust Is Everything
We’re not a faceless corporation. We’re a small team passionate about mobile repair, and we treat your data like we’d want ours treated. No games, no tricks, just honest service.
Thank you for trusting FRP Tools!