Return Policy

Last Updated: December 2024

Digital Products – No Returns

At FRP Tools, we provide digital products including firmware files, FRP bypass tools, flash files, and software utilities. Due to the nature of digital downloads, all sales are final once the download link has been accessed or the file has been downloaded.

Why We Have This Policy

We understand this might seem strict, but there are important reasons for this policy:

• Instant Delivery: Digital files are delivered immediately and cannot be “returned” like physical products
• No Way to Verify Deletion: Once downloaded, we have no way to ensure files are deleted from your devices
• Prevents Abuse: This protects us from users downloading files and then requesting refunds
• Immediate Value: You receive the full product instantly upon purchase

Before You Purchase

To ensure you’re making the right decision, we encourage you to:

Limited Exceptions

While we maintain a strict no-return policy, we may consider exceptions in these rare circumstances:

Technical Issues

• Corrupted Files: If the downloaded file is corrupted and we cannot provide a working replacement
• Wrong File Delivered: If we accidentally send you the wrong product
• Download Issues: If technical problems on our end prevent you from downloading after payment
• Duplicate Charges: If you were accidentally charged multiple times for the same product

What We’ll Do

In these exceptional cases, we will first attempt to:

1. Provide a working version of the file
2. Offer an alternative solution or comparable product
3. Provide technical support to resolve the issue
4. Only as a last resort, consider store credit

What’s NOT Covered

We cannot provide refunds or returns for:

• ❌ Change of mind after purchase
• ❌ Purchasing the wrong product by mistake
• ❌ Not reading product specifications
• ❌ Lack of technical knowledge to use the tool
• ❌ Files that don’t work due to user error
• ❌ Incompatibility with your specific device (if it wasn’t listed as compatible)
• ❌ Finding a cheaper price elsewhere after purchase

Your Responsibility

By purchasing from FRP Tools, you acknowledge and agree that:

Support Instead of Returns

While we don’t offer returns, we DO offer comprehensive support to help you succeed:

Subscription Services

For subscription-based services:

• You can cancel anytime to prevent future charges
• No refunds for partial months or unused time
• Access continues until the end of your billing period
• See our Cancellation Policy for details

Fraudulent Chargebacks

Questions Before Buying?

We’d rather answer your questions before purchase than deal with dissatisfaction after. Don’t hesitate to contact us if you’re unsure about:

• Product compatibility with your device
• What’s included in the download
• Technical requirements
• How to use the tools
• Expected results

Contact Us

Have questions about this return policy or need support with a product you’ve purchased?

Legal Compliance

This return policy complies with digital commerce regulations. By purchasing from FRP Tools, you:

• Waive your right to a cooling-off period for digital content
• Acknowledge that digital content is provided immediately upon purchase
• Understand that performance begins immediately with download access
• Accept that you lose your right of withdrawal once download begins

Policy Updates

We may update this return policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Final Note

We understand that a no-return policy might seem harsh, but it’s necessary for digital products. We compensate for this by providing detailed product information, excellent customer support, and quality tools that work as described. We’re here to help you succeed with mobile repair, and we stand behind the quality of our products.

– The FRP Tools Team

Remember: We’re always here to help! Contact us before purchasing if you have any doubts.